• Pietrasagh@lemmy.world
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    9 months ago

    On top of all this you can’t access your account without accepting new ToS. After login web page show full window modal form with one button “confirm” so you can’t reject it. I’m sure most of HN readers can handle this minor obstacle ;-) After I asked vultr for access to my account without acceptance of new ToS they wrote me back legal slur suggesting I may host questionable content:

    (…) you take the necessary measures to protect minors from accessing harmful material on your website.

    (…) requirements apply to you, including removing any infringing content and safeguarding minors.

    and threaten me with “law enforcement agencies”

    Bravo, bravo…

    • cybersandwich@lemmy.world
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      9 months ago

      So it sounds like Vultr isn’t doing anything nefarious at all.

      Someone apparently actually read the terms and services for the first time a few days ago and misunderstood them since they were saying it was in reference to the Vuktr website not your servers.

      And either way, they removed the offended lang to clear it up.

      This seems like a knee jerk mob reaction more than anything.

      There is no evidence that they’ve done anything with anyone’s data.

      • helenslunch@feddit.nl
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        9 months ago

        This seems like a knee jerk mob reaction more than anything.

        I mean every ToS and privacy policy I’ve ever read is obscenely vague and convoluted, with the exception of the ones that are like “yeah we don’t sell your data”.

        So I don’t blame them really.

  • Handles@leminal.space
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    9 months ago

    Reddit thread from two days ago.


    Edit: I now understand the faux pas of linking a reddit thread on Lemmy. I merely wanted to provide the background that Rossman himself links in his video description. Personally, I can’t be arsed watching an op-ed video if there is a text discussion available. Different strokes I guess.

    On another level, I wanted to point out that the way news travel to Lemmy is apparently more circuitous than to Reddit. If we have to wait for stuff to filter down through other channels to here, then Lemmy becomes irrelevant as a news source.

    I don’t offer a solution, I can only point out that in this particular case we’re two days behind the source debate, and discussing a YouTube rando’s take rather than the meat and potatoes of it.

  • TCB13@lemmy.world
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    9 months ago

    Yes, writing ToS for a Cloud provider is hard. Someone mixed a few documents and this mess happened, get over it, Vultr doesn’t have the size nor the resources to go over your VPS storage looking for interesting data.

    • CeeBee@lemmy.world
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      9 months ago

      Did you really just try to excuse and downplay a company claiming full ownership and rights over all user’s data?

      • TCB13@lemmy.world
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        9 months ago

        This is the first time there’s an issue with Vultr and their explanation is perfectly reasonable. If this was happening with Oracle or Amazon I would be worried indeed but not with this smaller company that most likely just fucked up without any malicious intent.

  • ArmoredCavalry@lemmy.world
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    9 months ago

    Vultr posted their response to the concerns here - https://www.vultr.com/news/a-note-about-vultrs-terms-of-service/

    The portion of the ToS that people were worried about had been in place for years and had nothing to do with server intellectual property. They are removing it to avoid future confusion.

    I don’t disagree that it was poorly worded, but the amount of people jumping to the worst possible conclusions on this is concerning. What happened to Hanlon’s Razor?

    • helenslunch@feddit.nl
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      9 months ago

      the amount of people jumping to the worst possible conclusions on this is concerning.

      I mean it is more or less accepted in this day and age that most services are selling your data. Virtually every single one of them are doing it. So it’s a reasonable assumption, I think.

    • ubergeek77@lemmy.ubergeek77.chat
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      9 months ago

      I still don’t like how flippant they’ve been in every public communication. I read the ToS. It’s short for a ToS, everyone should read it. They claim it was taken “out of context,” but there wasn’t much context to take it out of. The ToS didn’t make this distinction they’re claiming, there was no separation of Vultr forum data from cloud service data. It was just a bad, poorly written ToS, plain and simple.

      They haven’t taken an ounce of responsibility for that, and have instead placed the blame on “a Reddit post” (when this was being discussed in way more detail on other tech forums, Vultr even chimed in on LowEndTalk).

      As for this:

      Section 12.1(a) of our ToS, which was added in 2021, ends with “for purposes of providing the Services to you.” This is intended to make it clear that any rights referenced are solely for the purposes of providing the Services to you.

      This means nothing. A simple “we are enhancing your user experience by mining your data and giving you a better quality service” would have covered them on this.

      We only got an explanation behind the ToS ransom dialog after their CMO whined in a CRN article. That information should have been right in the dialog on the website.

      In both places, they’ve actively done vague things to cause confusion, and are offended when people interpret it incorrectly.

      • krnl386@lemmy.ca
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        9 months ago

        If this is their attitude to a clear self-inflicted fuckup, then that’s plenty reason for me to avoid them and their services. It’s not like their services were distinct in any way… just a dime in a dozen cloud provider.

      • Froyn@kbin.social
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        9 months ago

        Right, it’s just the side-bar makes the distinction between “online services” and “self-hosted” so I wasn’t sure.

        A place to share alternatives to popular_ online services_ that can be self-hosted without giving up privacy or locking you into a service you don’t control.